Written by Richard Thompson
Providing accurate and timely information is extremely important for homeowner associations. Prospective buyers, real estate agents and title companies need to know who to contact to provide listing and closing information. HOA members need to know who to contact for meeting schedules, general information, rules enforcement, maintenance requests and money matters. Providing these resources via the internet provides for 24/7 self-help and reduces time requirements for both the volunteer boards and paid management. And providing this information conveys all important transparency, openness and responsiveness.
There is simply no communication method more cost effective and downright effective than an HOA website. Customizable HOA websites are available for pennies a day that can be updated by an HOA volunteer or manager. There are many HOA website service options available in the HOA Websites section of www.Regenesis.net If your HOA does not have one, investigate the options and make it so!
Once your website is in place, include the following:
- HOA volunteers with their respective titles and duties.
- Contact options for each board member like phone, address, email, etc as long as each member approves releasing this information. If not, have an HOA phone number with voicemail and a general email address like firstname.lastname@example.org which can be monitored by a board member or manager.
- Calendar of Events that includes board, annual and committee meetings, renovation events and socials
- Photos of board members and committee members
- All Rules & Regulations
- Recorded governing documents and amendments
- Architectural and design guidelines
- Newsletter Archive
- Meeting Minutes Archive
- Approved Budget
- Reserve Study
Make sure to update website information immediately when there is a change. Providing these websources for your homeowner association will cut costs and simplify management tasks. As Elmer Fudd would say, “websources are weawy weawy wonderful”.
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